Home finance complaints 2026 H1
There were 72,870 complaints about home finance products, 3.7% fewer than in 2025 H2.
Most home finance complaints related to other regulated home finance products.
Firms received 55,889 complaints about other regulated home finance products, accounting for 76.7% of complaints in the sector.
Most home finance products saw fewer complaints in 2026 H1.
Complaints about other regulated home finance products fell by 3.8%, from 58,073 to 55,889. Complaints about other unregulated home finance products fell by 3.2%, while equity release complaints fell by 10.8%. Complaints about second and subsequent charge products increased slightly, from 3,097 to 3,108.
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