FCA Consumer Credit Research: Payday Loans, Logbook Loans and Debt Management Services - ESRO 2014

Published: 05/06/2014   Last Modified : 12/09/2014

This report sets out the consumer experience of payday loans and logbook loans, as well as the experience of debt management services, both fee‑charging and non‑fee‑charging. This research was one strand of several contributing to the Financial Conduct Authority’s Consumer Credit Research Programme. Interviews with sixty respondents who had recent experience of these consumer credit products were conducted in November and December 2013.