Pensions - Financial Conduct Authority


Published: 23/03/2015     Last Modified: 07/04/2015
Pensions are a traditional way of saving and investing money for your retirement. Find out more about your options, and how to protect your pension pot from fraudsters and risky schemes.

We regulate firms and individuals that promote, arrange or provide stakeholder pension and personal pension schemes. These are pension schemes anyone can join, regardless of any arrangements their employer may offer.

If you’re employed, you may automatically be enrolled on your workplace’s defined contribution pension scheme, or have a defined benefit pension with your employer. Alternatively, you may have a personal defined contribution pension.

The Pensions Regulator is the UK regulator of work-based pension schemes, giving guidance to trustees, employers, pension specialists and business advisers on what is expected of them.

Your pension options

When it comes to retirement, there are a number of different pension products and options available to you, so it is important that you shop around to find the pension that best suits your needs.

Following government proposals, from 6 April 2015 you can access and use your defined contribution pension however you want to, after the age of 55.

Because there are a number of options available to you, it is important you take the time to make a careful decision.

Pension Wise is the government’s free and impartial service that helps you understand your new pension options.

The Money Advice Service also provides helpful information on types of retirement income.

Pension Wise has information on how to complain about a phone or face-to-face appointment. If you are not happy with the response from Pension Wise you can complain to the Parliamentary and Health Ombudsman.

Protect your pension

You should be very wary if you are approached out of the blue about:

  • accessing your pension pot before the age of 55
  • a free review of your pension, sometimes with an offer of moving it
  • an offer to invest your pension pot in an investment scheme with a promise of high returns

Read more about protecting your pension.
Read more about early pension release
Find out how to be a ScamSmart investor.

Consumer Helpline

Telephone: 0800 111 6768

See more ways to contact us

External links

The Pensions Regulator

Deals with work-based pension schemes and related complaints

Money Advice Service

Provides information and tools to help you manage your money

Financial Ombudsman Service

Helps settle consumer complaints with financial services firms

Financial Services Compensation Scheme (FSCS)

Covers customers of authorised financial services firms

Claim mis-sold PPI

See how to reclaim payment protection insurance

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UK banking brands

Check whether all of your savings are protected

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How to complain

Follow four simple steps to making a complaint

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